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Keywords: 酒店与旅游业
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Journal Articles
Journal:
Tourism Review
Tourism Review (2025) 80 (4): 847–870.
Published: 10 October 2024
...Gus Guanrong Liu; Pierre Benckendorff; Gabby Walters 酒店与旅游业中的人机交互研究：趋势与未来研究方向 摘要 目的 本研究旨在综合分析和综述酒店和旅游行业中的人机交互 (HRI) 研究现状, 以识别当前的知识空白并为未来研究指明方向。 设计/方法/途径 本文采用了结合归纳推理的共引分析和演绎推理的理论-背景-特征-方法论 (TCCM) 框架的混合方法进行分析。 研究发现 研究结果追踪了人机交互研究从初步的可行性和接受性分析到高级的采纳后体验管理的知识发展历程。本文识别并分析了广泛被应用的各个学科理论（例如拟人化理论等）、被...
