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1-3 of 3
Keywords: Acceptance
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Journal Articles
Why reject ChatGPT? Prompt strategy as keys to mitigate perceived creativity differences in tourism recommendation
Available to Purchase
Journal:
Tourism Review
Tourism Review 1–24.
Published: 04 March 2026
...Xiaohang Wang; Chenglin Gui; Jianqiao Yang; Aimin Deng Purpose This study aims to examine how recommendation agent type (human vs ChatGPT) influences tourists’ acceptance. Although cross-disciplinary research has identified algorithm aversion, existing studies have not adequately considered...
Journal Articles
Resistance to AI-designed customized travel: the role of perceived personalization
Available to Purchase
Journal:
Tourism Review
Tourism Review (2026) 81 (2): 651–668.
Published: 04 April 2025
...Jin Wen Niu; Kai Wang; Lei Wang; Wen-Qi Ruan; Haowen Xiao Purpose The purpose of this study is to examine tourists’ acceptance of artificial intelligence (AI) in the customized travel industry, focusing on its role in travel planning and design. While AI offers advantages such as increased...
Journal Articles
Service robot acceptance: agenda for tourism and hospitality research
Available to Purchase
Journal:
Tourism Review
Tourism Review (2025) 80 (4): 871–893.
Published: 08 November 2024
...Qiurong Chen; Dan Huang; Mingjie Miao Purpose This study aims to provide insights and guidance for future research on service robot acceptance in the tourism and hospitality (T&H) domain through a comprehensive literature review. Design/methodology/approach A total of 249 journal articles...
