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Keywords: Analytic hierarchy process
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Journal Articles
Automation and artificial intelligence in hospitality and tourism
Available to Purchase
Journal:
Tourism Review
Tourism Review (2022) 77 (4): 1043–1061.
Published: 28 July 2021
... the analytic hierarchy process, a multi-criteria decision-making method, to prioritize the factors influencing automation and AI implementation. This paper developed a model with five criteria (human knowledge, services, robotics applications, internal environment and institutional environment) and 23 sub...
