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1-4 of 4
Keywords: Artificial intelligence (AI)
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Journal Articles
Resistance to AI-designed customized travel: the role of perceived personalization
Available to Purchase
Journal:
Tourism Review
Tourism Review (2026) 81 (2): 651–668.
Published: 04 April 2025
...Jin Wen Niu; Kai Wang; Lei Wang; Wen-Qi Ruan; Haowen Xiao Purpose The purpose of this study is to examine tourists’ acceptance of artificial intelligence (AI) in the customized travel industry, focusing on its role in travel planning and design. While AI offers advantages such as increased...
Journal Articles
Technological evolution in tourism: a Horizon 2050 perspective
Available to Purchase
Journal:
Tourism Review
Tourism Review (2025) 80 (1): 313–325.
Published: 07 February 2024
...@polyu.edu.hk 30 10 2023 27 11 2023 29 11 2023 30 11 2023 30 11 2023 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Tourism Technology Generative AI Web3.0 Metaverse Artificial intelligence (AI) 旅游业、技术、生成性人工智能、网络3.0...
Journal Articles
The artificial intelligence-enabled customer experience in tourism: a systematic literature review
Available to Purchase
Journal:
Tourism Review
Tourism Review (2024) 79 (5): 1017–1037.
Published: 28 November 2023
... Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Customer experience (CX) Artificial intelligence (AI) AI-enabled customer experience (AICX) AI-enabled technologies (AI-ETs) Tourism Systematic review TCCM framework 消费者体验(CX)人工智能(AI)人工智能客户体验(AICX)人工智能技术(AI...
Journal Articles
Technology acceptance before and after COVID-19: no-touch service from hotel robots
Available to Purchase
Journal:
Tourism Review
Tourism Review (2022) 77 (4): 1062–1080.
Published: 01 April 2022
... 07 09 2021 17 11 2021 15 12 2021 18 12 2021 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only COVID-19 Robots Hotels Technology acceptance model (TAM) Artificial intelligence (AI) 新冠肺炎 机器人 酒店 技术接受模型 人工智能 COVID...
