...Jelena Dorcic; Jelena Komsic; Suzana Markovic Purpose The popularity of mobile technologies and applications is constantly growing and undoubtedly changing consumers’ and providers’ behavior. The purpose of this study is to provide a comprehensive systematic literature review of academic research...

... for the range and quality of advice on seeking care. Findings A typology of sites (industry, media, professional, and consumer sites) was identified and quantitative and qualitative assessment tools were used to explore the content of information and materials. Originality/value In light of this review...

... of the estimation provide some findings. First, consumers may value the quality of hot springs, with atmosphere as one of the most important elements. Second, the attractiveness varies because of accessibility or cost depending on the origin of each consumer. The management of each spa should consider where...

...Oscar Claveria; Jordi Datzira Purpose There is a lack of studies on tourism demand forecasting that use non‐linear models. The aim of this paper is to introduce consumer expectations in time‐series models in order to analyse their usefulness to forecast tourism demand. Design/methodology...

... simultaneously experience several factors: affective and cognitive, social and personal, active and reactive. Design/methodology/approach From literature review, Holbrook's conceptual framework (definition and typology) is chosen to investigate the dimensionality of consumer value in a travel‐related context...