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Keywords: High performance work practices
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Journal Articles
Effect of high performance work practices on service innovative behavior
Available to Purchase
Journal:
Tourism Review
Tourism Review (2020) 75 (2): 382–401.
Published: 30 September 2019
...Deepakshi Jaiswal; Akansha Tyagi Purpose This study aims to provide a holistic model for high performance work practices (HPWPs), work engagement (WE), job autonomy (JA) and service innovative behavior (SIB) of employees in hotel industry, taking social exchange theory as the base of the study...
