...Shujing Tian; Eugene Cheng-Xi Aw; Ziqiang Wu; Erose Sthapit Purpose Service robots are increasingly deployed in hospitality, yet existing research has largely emphasised adoption. This study aims to examine how consumers construct meaning around hotel service robots by identifying recurrent themes...

... 170001, ISO 21902) and hotel categories (star ratings), using a discrete choice experiment and a mixed logit model. Design/methodology/approach The sample consists of residents with disabilities in Extremadura (Spain). A D-efficient fractional factorial design and a cheap talk script were used...

..., tourism marketing, potential threats to Metaverse tourism, the various facets of Metaverse tourism and technological integration and industry perspectives. Further research could explore Metaverse technologies in niche tourism segments such as adventure tourism, underwater tourism and innovative hotel...

...Lina Zhong; J. Andres Coca-Stefaniak; Alastair M. Morrison; Liyu Yang; Baolin Deng Purpose This study aims to investigate the consumer acceptance of robots in hotels before and after COVID-19, with a specific emphasis on whether COVID-19 had a significant effect on the acceptance of robots by hotel...

...Liqing La; Feifei Xu; Mingxing Hu; Chengling Xiao Purpose The purpose of this study is to compare the spatial distribution of Airbnb and hotels in London and examine the relationship between demographic, socioeconomic and environmental factors and the supply of these two types of lodging supply...