...Rob Law; Sirong Chen Purpose This study aims to provide an overview of the development of tourism information technology from a macro perspective of the chronological lineage of tourism and information technology from its origins to the present. This study also explores the progression of tourism...

... to any application in tourism. Hardy (2020) mentioned that the majority of the research in tracking technology using social media data was published in the information technology or computer science area. During our literature search, we also found that the majority of conference papers were from...

... in online tourism-related text because of the development of information technology. Particularly, the internet, along with more recent social media and the smartphone, has produced vast amount of text in a variety of formats and modalities. Computer programs are increasingly smarter in collecting...

.... Literature review Knowledge development Tourism Travel behavior Information technology Travel information search Zarezadeh et al. (2018) identify travel information search as one of the core themes in tourism research but also criticize the lack of progress in its theoretical...

... Market segmentation Etourism Information technology Communication technologies Internet Information and communication technologies (ICT) have been transforming tourism globally since the 1980s (Buhalis and Law, 2008). Buhalis and Law (2008) also state that since 2000 the truly...

...) and e‐business for tourism strategies (WTO 2001) are analyzed. Content analysis reveals differences among countries. Managerial implications are developed. © Emerald Group Publishing Limited 2005 Information technology destination marketing direct marketing Web‐based promotion best...