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Keywords: Openness to change
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Journal Articles
Using robots in small– and medium–sized hotels and the employees’ intentions
Available to Purchase
Journal:
Tourism Review
Tourism Review (2025)
Published: 07 October 2025
... robotics in the pre-adoption phase. Additionally, openness to change, collaboration with robots and robot risk awareness were explored as mediators and moderators. Design/methodology/approach Data were collected from 340 employees at various SMS hotels in China; 264 valid responses remained and were...
