... in the existing literature and propose a research agenda that highlights the need for empirical validation of the profession’s distinct characteristics, exploration of role conflicts and examination of the tensions between idealized expectations and occupational realities. Originality/value The review...

... 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Tourism and technology innovation Artificial intelligence Human–computer interaction Research agenda Literature review 旅游与技术创新 人工智能 人机交互 研究议题 文献综述 Technology and the visitor...

... and management strategies contributing to employees’ decent work. The importance of integrating digital technology in these interventions is highlighted. A future research agenda encompassing three dimensions – technological progress, theory development and practical implications and research design...

... propositions to be tested in future studies. This paper also aims to develop a future research agenda based on gaps identified in the literature. Design/methodology/approach A systematic quantitative method is adopted to review the consumer animosity literature published in tourism journals. Findings...

... sector’s search for ways to innovate and change outdated business practices. Yet, the concept has inspired little research tackling the contingencies of the tourism context. The purpose of this paper is to address this gap in this review and research agenda on business models in tourism. Design...