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Journal Articles

An AI-driven framework for continuous tourist sentiment scoring using longitudinal and group-level insights with pre-trained language models (RoBERTa-CSS)

Tong Yang, Cathy H.C. Hsu
Journal: Tourism Review
Tourism Review (2026) 81 (1): 167–187.
https://doi.org/10.1108/TR-05-2025-0550
Published: 13 November 2025
...Tong Yang; Cathy H.C. Hsu Graphical Abstract A framework illustrates the RoBERTa-CSS model for continuous sentiment scoring with its motivation, process, and implications. The diagram integrates three sections: research motivation, the R o B E R T a C S S process, and research implications...
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