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Keywords: Service innovative behaviour
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Journal Articles
Journal:
Tourism Review
Tourism Review (2020) 75 (2): 382–401.
Published: 30 September 2019
...Deepakshi Jaiswal; Akansha Tyagi Purpose This study aims to provide a holistic model for high performance work practices (HPWPs), work engagement (WE), job autonomy (JA) and service innovative behavior (SIB) of employees in hotel industry, taking social exchange theory as the base of the study...
