Keywords: Service performance
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Journal Articles
Tourism Review (2024) 79 (1): 167–183.
Published: 24 October 2023
...Lata Bajpai Singh Purpose This study aims to investigate the indirect effects of workplace ostracism on service performance and on employees’ procrastination behaviour via job insecurity and the intention to sabotage. It further examines the moderating effect of intrinsic motivation between...

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