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Keywords: Smile
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Journal Articles
Journal:
Tourism Review
Tourism Review (2019) 74 (3): 428–442.
Published: 25 January 2019
...Chung-En Yu; Henrique F. Boyol Ngan Purpose The purpose of this study is to understand the perceptual differences toward smiling behaviors with head inclinations displaying by the human-like robot staff and human staff in a service setting. Design/methodology/approach This study adopted a 2...
