... effects of sympathy and perceived information authenticity (PIA) and the robustness of results was demonstrated in Study 3. Findings Government correction elicited the highest sympathy and PIA. Business correction was less than tourist correction in arousing sympathy but better than tourist correction...

... opinions concerning a dispute (Alvarez et al., 2020). People’s support for one side in the conflict or its cause may also influence their perceptions and behavior concerning conflict-ridden destinations. So, sympathy, as a positive attitude of support (Gulliver et al., 2021), may...