...Yanrong Shi; Ganghua Chen; Huimin Shi Purpose This study aims to examine the experiential attributes of self-drive tourism along scenic routes from the tourist perspective. It aims to identify core attributes and assess their impact on satisfaction using the three-factor theory. Design...

... attributes according to the three-factor theory of customer satisfaction. Findings Operators of wellness tourism facilities, as well as managers of wellness destinations, must not make any compromises in quality levels because most wellness attributes have significantly higher potential to frustrate than...