... and disruptive behaviors. The purpose of this study is to explore the psychological mechanism between workplace ostracism and CWB among tourism employees. Design/methodology/approach Drawing on psychological contract theory and social cognitive theory, the study proposed a research framework to explain tourism...

... Hospitality family businesses COVID-19 Organizational resilience Tourism employees crisis management and impact mitigation; stimulus and recovery acceleration; and preparing for tomorrow. Various countries incorporate these strategies to a different level (Collins-Kreiner and Ram, 2020...