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Keywords: Tourism technology adoption
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Journal Articles
Trust and distrust in ChatGPT: a configurational perspective on tourism information adoption
Available to Purchase
Journal:
Tourism Review
Tourism Review 1–22.
Published: 19 May 2026
... on technical attributes, it conceptualizes trust and distrust as coexisting and asymmetric mechanisms in tourism technology adoption. Design/methodology/approach Drawing on the trust and distrust duality framework, the study models information usefulness, perceived intelligence and competence...
Includes: Supplementary data
