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Keywords: Trust and distrust
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Journal Articles
Trust and distrust in ChatGPT: a configurational perspective on tourism information adoption
Available to Purchase
Journal:
Tourism Review
Tourism Review 1–22.
Published: 19 May 2026
...Hyein Jeong; Jinseon Han; Namho Chung Purpose This study aims to explore how trust and distrust toward generative artificial intelligence ( AI ), particularly ChatGPT, are formed and how they jointly shape the adoption of AI-recommended travel information. Moving beyond prior research centered...
Includes: Supplementary data
