... value creation to stakeholders in varying ways. Research limitations/implications The contextual nature of Indigenous tourism reflects limitations of qualitative case study methodology. Practical implications The resulting business model provides a contextually appropriate structure to engage in tourism...

... of their business model: On the one end, the value creation side, the perceived value of the activities they traditionally pursue has been declining; on the other end, the value capture side, revenue streams are less plentiful or attached to more extensive demands. On the basis of two dimensions, configurational...

... researchers to model value creation across these different levels and include diverse stakeholders that contribute in various ways. This is particularly important for service industries and the tourism sector as they co-produce value with customers and whose actors coordinate multiple virtual co-production...