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Keywords: Satisfaction
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Journal Articles
Journal:
Tourism Critiques
Tourism Critiques (2022) 3 (1): 42–71.
Published: 12 May 2022
...Brighton Nyagadza; Gideon Mazuruse; Asphat Muposhi; Farai Chigora Purpose This study aims to examine the influence of service quality, satisfaction, trust, value and commitment on hotel customers’ attitudinal and behavioural loyalty. Brighton Nyagadza is the corresponding author and can...
