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Purpose

The purpose of this research is to define a knowledge‐centric model of the technological innovation process which can serve as a baseline for the development of enhanced enterprise performance capabilities.

Design/methodology/approach

This purpose is achieved through the integration of basic knowledge derived from a critical review of contemporary R&D, intellectual property and new product development.

Findings

Emerging from this research is a holistic appreciation for technological innovation at both the micro and macro levels of practice.

Originality/value

Corporate executives and technology professionals engaged in enterprise transformation initiatives; government and NGO professionals responsible for Science, Technology and Innovation (STI) capacity building; and students of technological innovation in both graduate and continuing education programs will find this knowledge‐centric portrayal of technological innovation helpful in modeling the current performance capabilities of a competitive global enterprise. A further outcome of this research is an indication that ongoing managerial effort to further enhance capabilities for technological innovation (STI capacity) is a rational strategy for improving the global competitiveness of any complex enterprise.

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