Pointing to the future: how one community's experience can benefit the country

The IT POINT project based at Chelmsley Wood Library is seeking to assess the use and the usefulness of a range of IT and networked services in a deprived outer‐city environment. Experiences gained will be applicable to similar communities elsewhere in the UK and should influence future planning of networked public library services. The Project is already planning enhancements to the current IT POINT services and activities, and is likely to include exploration of the delivery of training and education into homes via the Internet.