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Lincolnshire Libraries have taken an integrated approach to the provision of information and communications technology (ICT) for lifelong learning, culture, economic and social improvement. Its approach has put it at the forefront of developments within the county, particularly with regard to e‐government. The People’s Network has been a catalyst, but Lincolnshire’s approach, focusing on the basics of training, access and content, and rooted firmly in the requirements of its communities themselves, has developed the People’s Network from being simply a collection of 270 networked computers into a comprehensive and coherent resource, one which is bringing huge benefit to the people of Lincolnshire. It has taken access to ICT outside library buildings through the use of mobile learning units, developed a range of content provision – both in‐house and by communities themselves – and worked with training providers and learndirect to offer tailored training programmes.

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