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Purpose

The purpose of this paper is to provide a solution to discontinuity experienced when rendering web‐based multimedia due to buffering; and a solution to access to specific region of web‐based multimedia rendering for annotation.

Design/methodology/approach

The methodology used was based on a Javascript multiplexer to segment and multiplex multimedia document for separate access to sections of the document.

Findings

The paper shows that without extra equipment or software, users of web multimedia documents can access documents just like cards are accessed in a card game.

Practical implications

With this approach, it is possible for a group of users to share a multimedia document on the internet with their specific comments on a specific segment of the document. It is also possible to evaluate users in a group based on their comments and their environment.

Originality/value

The paper shows a new way of sharing multimedia web documents integrating users' perspectives for knowledge management

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