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Purpose

The purpose of this study is to use correlation analysis to understand how knowledge structure, task structure and collaboration affect collective knowledge (CK) by the mediating mechanism of communication.

Design/methodology/approach

Drawing on an existing gap in the literature related to CK, a research model with five hypotheses is proposed. The hypotheses were analyzed based on data collected from 114 work-team practitioners using structural equation modeling.

Findings

The results indicate that communication, knowledge structure, task structure and collaboration significantly contribute to CK and that communication partially mediates the impact of these constructs on CK.

Originality/value

The value of the current research is in its contribution to the understanding of CK formation.

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