This study aims to unfold the education–performance relationship, especially concerning the entrepreneurs from an emerging economy, India. A double-layered complex model was developed showing the moderation of knowledge management (KM) and experience in education and performance relationship mediated through human skills.
Data were collected using cluster sampling from 450 entrepreneurs from India. After checking the survey instrument’s measurement properties with LISREL, Hayes’s PROCESS macros were used to analyze the results.
The results indicate that education does not predict entrepreneur’s performance but predicts human skills, which in turn positively predicts performance. Result also shows that KM (first moderator) and experience (second moderator) significantly influenced the human skills, performance and education–performance relationship.
The multiple moderated-moderation effects of KM and experience are the unique work not contributed earlier. The originality of this research is based on the relationship study between human skills in influencing performance through the moderation of KM (first moderator) and experience (second moderator).
