We are living in knowledge-driven economies, where employees perceive knowledge plays a critical role in shaping organizational and individual outcomes. Despite increasing interest in learning and cognitive constructs at work, there remains no validated scale to measure “Perceived Knowledge,” a construct representing employees’ self-assessed expertise, understandings and informational adequacy to perform efficiently. This study aims to develop and validate valuable multidimensional scale for perceived knowledge in the context of the bank industry.
Data have been collected from 412 individuals working for various commercial banks in nine metropolitan cities of Pakistan. Using a multi-stage scale development process, generation of items, review from legend experts, exploratory factor analysis, confirmatory factor analysis plus reliability as well as validity assessments; the final scale comprises three significant dimensions such as task-specific knowledge, procedural awareness and contextual understanding.
Outcomes are demonstrating that the scale is exhibiting strengthen psychometric properties, which include internal consistency, construct validity and discriminant validity.
This unique instrument is offering reliable means for future practitioners and researchers to assess perceived knowledge in organizational settings and to examine its impact on employee outcomes.
