...Ajitabh Dash Purpose The purpose of this paper is to examine the mediating effect of a firm’s customer centricity and market orientation on the relationship between the knowledge management and business performance. Design/methodology/approach The hypotheses proposed for this study were tested...

...Hani Al-Dmour; Futon Asfour; Rand Al-Dmour; Ahmed Al-Dmour Purpose This study aims to examine and validate the impact of marketing knowledge management (MKM) (assets and capabilities) on business performance (BP) via the mediating role of the digital financial innovation in Jordanian commercial...

... factors on KMC of the organization. Further, interpretive structural modelling is used to determine impact of selected variables on the business performance. Findings – KMC of the organization is predominantly based on the “embedded routines”, “knowledge base” and its “shared utilization...

... believe is a unique integration of KM and quality concepts, strategies, and operating practices. It is written for practitioners who are looking for approaches to improve business performance and maintain high levels of quality in their own projects, initiatives, or customer support efforts. We...

... in three sections: the first one highlights the main features of the here proposed scheme for conducting the assessment process of the KMSs, the second one illustrates the values of the correlation estimated between the efficiency of the here analyzed subjects' KMSs and the business performances...

..., transfer, and reuse information, experience, and insight to measurably improve organizational performance and customer, employee, and corporate value”. Knowledge management Leadership Business performance This strategy enables us to: Acquisition Solutions, a privately held company...

... a knowledge‐competitive workforce. Knowledge management Knowledge management systems Libya Organisational performance Banking Business performance Knowledge is becoming increasingly more useful and important for organisations (Carneiro, 2000), and is now recognised as a resource...