Keywords: Business process management
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Journal Articles
VINE Journal of Information and Knowledge Management Systems (2024) 54 (2): 242–255.
Published: 30 December 2021
...), “ Interaction management: the next (and necessary) step beyond knowledge management ”, Business Process Management Journal , Vol. 9 No. 3 , pp. 337 - 352 . Van Deventer , J.P. , Kruger , C.J. and Johnson , R.D. (2015), “ Delineating knowledge management through lexical analysis...

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