... in emerging markets such as India. The purpose of this paper is to examine how firms implement knowledge management (KM) in highly innovation-oriented firms (biotechnology and pharmaceuticals) and the factors affecting its implementation by examining knowledge interactions between individuals. Design...

... in an emerging market. Design/methodology/approach This is a qualitative case study focused where the NVivo software was used for information analysis and thematic analysis. Findings The outcomes showed that from the VRIO framework (value, rarity, imitability and organisation), the plant and equipment...