... AI into operational practices in light of existing KM? This study moves beyond descriptions of individual AI tools to develop a holistic, empirically grounded theory of AI-driven knowledge transformation. Design/methodology/approach Using a rigorous, qualitative, interpretive grounded theory...

.../methodology/approach This study consists of a systematic literature review, a case study with embedded units and the use of grounded theory to analyse the data. The factors emerging from the results were examined from an individual and organisational lens. Next, complexity theory (CT) was used to understand...

... and grounded theory to analyse empirical data from posts obtained through Microsoft Yammer and a focus group. Findings The findings reveal the motivators-outcomes-strategies and the barriers-outcomes-strategies of users. Motivators (M) include feature value, Information value, organizational requirement...

...-structured interviews and analyzed through grounded theory, which led to the extraction of the final model. Findings The implementation of the HC-based OI helps upgrade knowledge in the organization and industry knowledge, create win-win relationships and increase the interaction capital, power...

... and undertakes necessary steps to preserve it. The purpose of this paper is to find out the critical types of knowledge loss in military organisations when a soldier departs. Design/methodology/approach This study uses grounded theory methodology with purposive/theoretical sampling of experts from the Indian...