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Keywords: Hospitality services
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Journal Articles
VINE Journal of Information and Knowledge Management Systems (2024) 54 (2): 256–279.
Published: 20 January 2022
... organisations practices IT support utilities to create knowledge databases and use knowledge information for organisational excellence (Kushwaha and Rao, 2015 ; Singh, 2018a). Consequently, hospitality service companies have gained the ability to provide personalised services. In the process of knowledge...
