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Keywords: Knowledge problem
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Journal Articles
A framework for dealing with fundamental knowledge problems through social media
Available to Purchase
VINE (2014) 44 (4): 558–578.
Published: 04 November 2014
...Harri Jalonen Purpose – This paper aims to argue that the value of social media in knowledge management (KM) can be evaluated on the basis of how social media helps to overcome four generic knowledge problems – i.e. uncertainty, complexity, ambiguity and equivocality. Drawing upon the relevant KM...
