...John N. Walsh Purpose Knowledge reuse using electronic repositories, while increasingly important, requires more thorough analysis. Service modularity has been recently applied in services research but has not been integrated into knowledge reuse studies. The purpose of this paper is to draw...

...Ka Po Cheuk; Saša Baškarada; Andy Koronios Purpose This paper aims to answer calls for more research on how contextual factors influence the effectiveness of knowledge reuse. Design/methodology/approach The findings are based on an in-depth case study conducted in the sales department...