.... For the subsequent analysis, 486 complete and usable responses were included. Findings By utilizing partial least squares structural equation modeling, the finding indicates that supporting factors (i.e. organization readiness and management support) and technological factors (i.e. relative advantage...

... not moderate the relationship between employee exit and knowledge retention. Two factors were identified through the EFA, of which knowledge-based systems were found to be the most important, followed by management support. Originality/value The study attempts to test the relationship between employee exit...