...Ingi Runar Edvardsson; Guðmundur Kristján Óskarsson; Susanne Durst Purpose This paper aims to present findings on outsourcing practices in small service firms in Iceland, where the prime focus is on knowledge-intensive service firms. Design/methodology/approach To gain information on the scope...

...Cynthia Denise McGowan Poole Purpose The purpose of this research was to uncover perceptions of information technology outsourcing (ITO) project leaders and project teams regarding knowledge transfer between client and vendor partners during opening and closing transition phases of ITO projects...

...Christine Urquhart Describes the various types of outsourcing arrangements used in information systems, and explains some of the theoretical perspectives that can be invoked to explain the behaviour of client, supplier, and intermediary organisations, such as customer consortia. Examines some...