... on a daily basis. Using the SECI model as a theoretical lens, a thematic analysis of the transcribed interviews is performed. Findings This study contributes to the growing yet limited body of empirical research on the impact of GenAI on KM, focusing especially on the knowledge-creation process...

..., combination, internalisation ( SECI ) model by explicitly incorporating implicit knowledge and by demonstrating how grey literature can be used as a source for diagnosis and organisational learning. Design/methodology/approach A qualitative case study was conducted using eight technical, legal...

... only Knowledge creation Knowledge activities SECI model Software engineering Development team practices The software industry had to find ways of dealing with knowledge at a time when knowledge management as a scientific discipline had not yet evolved, as software development...