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Keywords: Salespersons’ performance
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Journal Articles
VINE Journal of Information and Knowledge Management Systems (2019) 49 (3): 353–371.
Published: 05 June 2019
...Kaouther Jridi; Amel Chaabouni; Abdelfattah Triki Purpose The purpose of this study is to reconcile the deterministic and the knowledge management approaches to investigate a framework that provides an explanation of the sales force automation (SFA) practices’ impact on salespersons’ performance...
