... in shaping farmers’ decision-making process regarding the use of social media platforms for exchanging agricultural knowledge. Design/methodology/approach The study data was collected through a sample survey conducted among 570 agricultural households residing in the provinces of Thai Nguyen, Cao Bang...

... and reason for outsourcing, telephone and online surveys were used. In total, 802 firms participated in the surveys, which were conducted in the period 2009-2018. Findings The results show that knowledge-intensive firms outsource far more than other service firms and are also more likely to have...