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Keywords: Technology
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Journal Articles
Impact of e-service innovation on e-service delivery, trust and loyalty: a study of Indian retail banking
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VINE Journal of Information and Knowledge Management Systems (2025) 55 (5): 1170–1191.
Published: 05 September 2024
... author Ishfaq Hussain Bhat drihbhat@gmail.com 07 11 2022 02 04 2023 20 10 2023 12 01 2024 12 08 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Technology e-innovation Banking e-delivery SEM...
Journal Articles
Enhancing library performance by exploiting the potentials of disruptive innovations
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VINE Journal of Information and Knowledge Management Systems (2023) 53 (6): 1119–1134.
Published: 17 August 2021
... and the challenges facing the adoption of disruptive innovations in libraries include: high cost of acquiring technological infrastructure, high cost of training library personnel, high costs of internet, inadequate technical know-how and high costs of system maintenance and upgrades. Practical implications...
Journal Articles
The impact of organizational factors on E-CRM success implementation
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VINE Journal of Information and Knowledge Management Systems (2022) 52 (4): 612–629.
Published: 02 April 2021
... quality and CRM strategy. Findings The result shows that organizational factors have influence on e-CRM success. However, there are other factors needed to be more considered that are customer orientation having the most influence, following by knowledge management and technology. Still other factors...
Journal Articles
The impact of knowledge management system on student performance: A case study of the University of Delhi
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VINE Journal of Information and Knowledge Management Systems (2019) 49 (1): 115–135.
Published: 28 February 2019
..., management performance improves significantly Nasser H. Zaied et al. (2012) 12 KM practices measured through IT, organization and knowledge elements Organizational performance Data from 329 companies of Slovenia and Croatia SEM Lisrel 8.51. KM heavily relies on technology...
Journal Articles
A framework for technology-based factors for knowledge management in supply chain of auto industry
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VINE (2014) 44 (3): 375–393.
Published: 05 August 2014
...Mohsen Shafiei Nikabadi Purpose – The main aim of this study is to provide a framework for technology-based factors for knowledge management in supply chain. Design/methodology/approach – This is an applied research and has been done as a survey in Iran Khodro and Saipa Company...
Journal Articles
Elucidation and enhancement of knowledge and technology transfer business models
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VINE (2012) 42 (1): 94–116.
Published: 10 February 2012
...Giovanni Schiuma; Daniela Carlucci; Antonio Lerro; Réjean Landry; Nabil Amara Purpose The purpose of this paper is to develop a conceptual framework identifying and differentiating how knowledge and technology transfer organizations (KTTOs) create value from how they capture and transfer value...
