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Details how in 1987, ICI initiated its KLEA programme to produce replacements for CFCs (chlorofluorocarbons); and how, by the end of 1990, ICI opened its Runcorn, UK, plant producing the refrigerant R134a. This was followed by a plant in the USA in 1992 and one in Japan in 1993. Describes how all this was made possible in such a short timescale through innovations in engineering and technology; and by breaking new frontiers within the company in terms of teamworking and the empowerment of individuals.

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