Customer‐driven Designs through QFD Available to Purchase

The Manufacturing Consultant Director at EDS, UK. He was formerly UK Marketing Manager (concurrent engineering) for Digital Equipment Co. Ltd and prior to joining Digital he spent some 15 years in shipbuilding, defence, electronics and CAD/CAM organizations. He has worked and managed various product functions including design, production engineering, support and marketing. He has first hand experience in moving organizations over to product teams and implementing “right first time” methods. Mr Nichols may be contacted at EDS, Centrum House, 101‐103 Fleet Rd, Fleet, Hampshire,GU13 8NZ. Tel: 0252 818026.

Programme Manager at Varian Oncology Systems (UK), part of Varian‐Tem Ltd, Crawley, UK. He can be contacted on Tel: 0293 531244; Fax: 0293 510260.