Information for the public about disease: usability issues in the development of the National Electronic Library for Communicable Diseases

The Institute of Health Sciences at City University has been funded by the Department of Health to construct a National Electronic Library for Communicable Disease to form part of the National Electronic Library for Health. As a final preparation for its launch, the developers have been conducting a number of experiments to test public understanding of the information housed and if the site is easily accessible and usable. This paper reports on the results of the usability tests, carried out in the Science Museum in February 2003. Data gathering was by questionnaire, observation and interview. Findings suggested a great appreciation of the site by members of the general public.