... of transactive memory system (TMS) and knowledge transfer. Design/methodology/approach Drawing on the theories of communication visibility, social distance and flow, this study develops a research model. Then, data are collected from users of the social media mobile App. Partial least squares-structural...

...Zhangxiang Zhu; Yaxin Zhao; Jing Wang Purpose This study aims to explore the relationship between the content characteristics of destination online reviews and travel intention under three individual circumstances: temporal distance, social distance and experiential distance. Design/methodology...