Issues

Analyzing Management Factors on Enterprise Performance

Jens J. Dahlgaard; Enrico Ciavolino
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Identification of Performance Indicators for Poultry Agribusiness Operations

Kit Fai Pun; Anesa Hosein
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Design for Six Sigma and Lean Product Development : Differences, Similarities and Links

Jean‐Baptiste Fouquet, MSc
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Measuring Top Management Commitment in SMEs: A Self‐Assessment Scale

Winston G. Lewis; Kit F. Pun; Terrence R.M. Lalla
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Research on Current Execution of Customer Support Knowledge Management System of Medical Appliances Industry

Yi‐Chan Chung; Chih‐Hung Tsai; Shiaw‐Wen Tien; Lin‐Yi Lin
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Investigations Into More Exact Weightings of Customer Demands in QFD

H.‐A. Crostack; I. Hackenbroich; R. Refflinghaus; D. Winter
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Research on the Correlation Effect of Innovation Activities on Innovators and Customers ˜ Using the IC Package and Testing Industries as an Example

Shiaw‐Wen Tien; Yi‐Chan Chung; Chih‐Hung Tsai; Chung‐Yun Dong
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Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals

Noor Hazilah Abd Manaf; Phang Siew Nooi
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Research on the Critical Factors Affecting Taiwan Secondary School Teachers’ Initial Acquisition of Formal Teaching Position

Shiaw‐Wen Tien; Chung‐Ching Chiu; Chih‐Hung Tsai; Yi‐Chan Chung; Ya‐Chin Chang
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Using Analytic Network Process to Establish Performance Evaluation Indicators for the R&D Management Department in Taiwan’s High‐tech Industry

Pang‐Lo Liu; Chih‐Hung Tsai
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A Study on a Methodology of Integrating Lean DFSS and Advanced Product Quality Planning (APQP) in ISO/TS16949

Sok Kwon; Kang Koon Lee; Young H. Park
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An Efficient and Easy Discretizing Method for the Treatment of Noise Factors in Robust Design

Antonio Lanzotti; Amalia Vanacore
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