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Keywords: Marketing
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Journal Articles
Can healthcare servicescape affect customer’s attitude? A study of the mediating role of image congruence and moderating role of customer’s prior experience
Available to Purchase
Asia-Pacific Journal of Business Administration (2016) 8 (2): 106–126.
Published: 06 June 2016
... and customer attitude. Marketing Asia-Pacific Kang et al. (2012) examined the relationship between self-congruity and functional congruity, and stated that self-congruity has a positive influence on functional congruity and that functional congruity is stronger in predicting behavioral...
Journal Articles
The impact of brand logo identification and brand logo benefit on Indonesian consumers’ relationship quality
Available to Purchase
Asia-Pacific Journal of Business Administration (2015) 7 (3): 237–252.
Published: 07 September 2015
... and Keller (2006) , satisfaction refers to the consumer’s feelings of pleasure or disappointment as a result of a product’s perceived performance to his or her expectation. If the perceived performance meets the expectation, then the consumer is satisfied. In relationship marketing, relationship satisfaction...
Journal Articles
Explicating consumer segmentation and brand positioning in the Islamic financial services industry: A Malaysian perspective
Available to Purchase
Asia-Pacific Journal of Business Administration (2015) 7 (3): 253–274.
Published: 07 September 2015
... into the retail Islamic banking market segmentation to harness and enhance understanding, as well as provide a guideline for a better segmentation to bank marketers. Design/methodology/approach – This study is conceptual in nature. Based on Qur’anic verses and previous literature, the authors aim to propose...
Journal Articles
Exploring luxury brand country of origin impact on purchasing behaviors in India: A conceptual framework
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Asia-Pacific Journal of Business Administration (2015) 7 (3): 216–236.
Published: 07 September 2015
...Professor T.C. Melewar, Dr Bang Nguyen and Professor Bill Merrilees; Don Schultz; Varsha Jain Purpose – Luxury brands’ marketing efforts have traditionally focussed on developed nations since that has comprised the majority of consumer demand. However, double-digit growth in developing nations...
Journal Articles
Chinese consumer attitude and purchase intent towards green products
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Asia-Pacific Journal of Business Administration (2014) 6 (2): 84–96.
Published: 27 May 2014
..., and then pre-tested among a small group of bilingual academics and business people, and finally adapted, where necessary, to the Mainland China context. © Emerald Group Publishing Limited 2014 Marketing Asia-Pacific China's unprecedented economic growth in recent decades has been achieved...
Journal Articles
An empirical investigation of the effect of advertising in shaping the relationship between sales and price of two entrepreneur brands in India
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Asia-Pacific Journal of Business Administration (2014) 6 (2): 116–126.
Published: 27 May 2014
... revenue. Originality/value – By showing a new way of how to measure the effectiveness of advertising beyond traditional ones (inform, persuade or remind) of two entrepreneur brands this research definitely adds some value in the literature of marketing. Dr Mehir Baidya can be contacted...
Journal Articles
Development of a model relating internal organizational variables with customer orientation in the context of the emerging economy of India
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Asia-Pacific Journal of Business Administration (2014) 6 (1): 4–17.
Published: 01 April 2014
... conscientiousness (OCBC), empowerment competence (EC) and organizational commitment (OC). Design/methodology/approach – The study was conducted by a structured survey questionnaire on 398 managers related to marketing function in India, employed in both private and public sector firms. The data were analyzed...
