... the proposed hypotheses. Findings The results reveal that compatibility, information quality, service quality and system quality significantly impact perceived usefulness and enjoyment, which, in turn, positively affect continuance intention. Additionally, self-esteem moderates the relationship between...

...Shafaq Aftab; Irfan Saleem; Nur Naha Abu Mansor Purpose Drawing upon social exchange theory, this study investigates how witnessed incivility is related to psychological distress for employees. In addition, scholars dug deep into the potential moderating effect of self-esteem that links witnessed...