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Keywords: AI device using acceptance
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Journal Articles
British Food Journal (2025) 127 (1): 129–147.
Published: 19 November 2024
... (CAIX) of service robots affect customer service competencies and brand love through service-robot intimacy. Design/methodology/approach A brand love model was developed based on the AI device using acceptance and an emotional perspective. Data were collected from customers who had dined in robot...

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