Keywords: ChatGPT
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Journal Articles
British Food Journal 1–18.
Published: 02 June 2026
...Shu-Hua Wu Purpose This study examines the effects of anticipated negative evaluation, perceived ChatGPT credibility, and service cohesiveness on diners’ satisfaction through trust in ChatGPT’s competency. It further tests the moderating role of product fit diagnosticity, specifying the conditions...
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